Services

Our range of services are outlined below, we really can offer whatever you need to build, monitor, upgrade and tune your IBM POWER Infrastructure, AIX or LINUX Operating system components of your Infrastructure. We like to align our services to our Service wheel shown here, no matter where we engage with you in your Infrastructure delivery we can add value, Simply contact us to get started.

Adhoc Assistance

We can help when you really need it !

The Adhoc Plan is ideal for a Customer who is having specific issues and needs an expert to resolve the issue quickly and at a reasonable price.

 

Our consultants all have many years experience and are subject matter experts on all aspects of IBM pSeries, AIX and storage technologies and Linux.

We offer individual contracts dependent on your requirements and available budget but with the ability to start small and add-on as required. 

The Adhoc Plan is ideal for activities such as:

  • System Health Checks ( reporting and analysis )

  • Disk, Memory, I/O tuning and tracing

  • Problem determination, resolution and reporting

  • Operating System Upgrades

  • pSeries & Storage hardware configuration

  • DLPAR Setup

  • HMC Setup and LPAR configuration

Bespoke Consultancy

For Planned Work !

We offer bespoke Consultancy for IBM Power Hardware and IBM SAN and Storage deployments.

  • System Design

  • System Build and Deployment

  • Storage Implementations

  • Storage Area network Deployment

  • Tivoli Software Consultancy

The Consultancy Plan is ideal when you need a Project resource to be engaged for a longer period, still the same great price as the adhoc plan but we can commit to you having that resource for the duration of your project.

 

Below are some recent examples where we have used the Consultancy Plan.

  • Built a POC System for a Customer to Performance test new Power7 hardware.

  • Twin PowerVM VIO servers with 5 LPARs using PowerHA for resilience.

  • New SAN48B Deployment including planning migration and FIPS excryption.

  • Implementation and upgrade of IBM Licence Management Tool ( ILMT )

  • Working with IBM TPC package to generage Custom reports for a Customer.

We have no tie-ins or minimum order values, we just want to make it as easy as possible for you to engage with us.

Managed Service

Let us manage your Infrastructure

The Managed Service Plan is ideal for a Customer who needs to have all, or specific parts of their IBM Infrastructure managed for them.

Maybe you have that old IBM pseries server sat in the corner that no one knows how to maintain but is still operational? Let us manage it for you !

 

We can Administer any components:

  • SAN switches

  • Storage Devices

  • Storage devices ( V7000, DSx000, SVC etc )

  • pSeries servers

  • Operating System support ( AIX / Linux )


Each request is priced individually because the Customer requirements are always different, based on :

 

  • SLA required

  • Amount of equipment needed to be supported 

  • 9-5 cover or 24 hours a days available

Prevention of Downtime

Because your systems are monitored continuously we are able to spot possible performance bottlenecks or Hardware issues and so we can recommend the required action before any impact on user service.

Access to technical skills 24x7x365

Core systems usually demand 24×7 availability and so technical support also needs to be on a 24×7 basis. We already offer ‘always on’ support to other customers and can extend our services to your business.

Reporting back to you

We never forget that our business is ensuring your business can operate.
When things go wrong, fixing the problem is our primary concern, but we will also ensure that you are kept up to date with the situation with regular updates provided.

 

Even when things are going well, our regular client briefings and management reporting will keep you in the picture.

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